How Can We Help?
Your satisfaction with your purchase is very important to us. If you have any questions about the purchase you have on order or the furniture in your home, we are here to help.
Product Availability
Need to know when your delayed items should arrive?
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977
Delivery & Scheduling
Need to schedule or reschedule a delivery or service appointment?
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977
Product Issues
Having an issue with a product already in your home?
You can text us for faster service, or email us if your product problem is not as time-sensitive.
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977
Product Sales
Need help placing an order?
During operating hours, you can speak with a sales associate, or visit your local store.
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977
Other Support Needs
Still need support for an existing order?
We’re here to help.
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977
Financing
If you need assistance, please call your lender directly so they can help.
Litchfield Showroom: (217) 324-2117
Shelbyville Showroom: (217) 774-3977